Unable to complete activation

[ENGL1SH89]

Just keep logging off and on, mine worked eventually last night, had a few problems with it cutting off but since then it's worked fine

 

[ScorpioSpacone]

same here, tied about 3-4 times.  decided to close the game and reopen.  I spawned back in the safehouse and followed the highlighted directions.. spoke with the doc then used the lapop and all worked within seconds.

 

[snakebyte11]

I tried for an HOUR last night until I was able to activate. I even tried another character and I assumed it was due to the 40 people all trying at the same time but I was sure I saw at least once that I did the animation and the bar went all the way but no activation. so I have 1 character activated after an hour and 1 I have not been able to activate.  even tried for about 20 minutes this morning at 4 am before going to work with no success.

 

[Tha_lowkey_one]

I am playing on PS4 i tried for 15 minutes then turned to google figured I was not alone having this problem. I pushed the options button then triangle to log out. Once back on the main screen I pushed the PS button and closed The Division application. Restarted the application it spawned me back in the safe house. I had to go down stairs to walk back in the safe house again and meet the agent again and then the laptop worked for me. I admit kind of dumb that you have to get this laptop to work before you can move on. Especially since its not working for most people on the first try. They need a solution and also why only one laptop. They should have multiple available to check in given the amount of agent trying to access it. 

 

[Foxchip]

Tried for two evenings 'the game sucks' will not recommend to anyone. It's pathetic that you are unable to get past the crowd of agents to complete. 

 

[Bael38]

Great job Ubisoft, doesn't matter what I do still can't complete activation.  What's up with one laptop for an online game.  20 agents trying to login is just ridiculous.  Hats off to the design team on this brain fart

 

[Dorian]

Here is a youtube video with a fix if logging out doesn't work!

 

[Jezmondboot]

Not sure if this genuinely fixed it for me but putting my PS4 into DMZ and logging back in worked first time. I had tried everything else I could find.