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Xbox Live Division 2 freezes at 10% every time while loading in

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De Captain Now

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I am playing on my Xbox one x and installed the digital download of Tom Clancy yesterday. The first time I played I was able to create a character and do the tutorial and then it froze when I got to the White House. Now I can’t even load into a game because it stops at 10% and freezes 

 
Moving this to Agent To Agent Support.

This seems like something you should contact ubisoft support about.

 
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