Xbox Live Division 2 freezes at 10% every time while loading in

[De Captain Now]

I am playing on my Xbox one x and installed the digital download of Tom Clancy yesterday. The first time I played I was able to create a character and do the tutorial and then it froze when I got to the White House. Now I can’t even load into a game because it stops at 10% and freezes 

 

[Oh. daesu]

Moving this to Agent To Agent Support.

This seems like something you should contact ubisoft support about.

 

[Jomax]

Same problem here on PC. Contacted Ubisoft waiting for response.