PC iTunes music mutes when Division is up

[g1nt3r]

So yeah, whenever I play the Division, my itunes just mutes... like it doesn't crash or anything and the song is still going but I cannot hear. Anyone know why? Or what the solution is?

 

[Callsign_Gloves]

Firstly, check your volume mixer. See if it's muted there. If it is, it's as simple as clicking the speaker icon at the bottom of the window. Get to this by going to your System Tray (Lower left hand corner) and opening the Context Menu (right clicking) on top of the speaker icon. In the Content Menu is the option "Open Volume Mixer". There will be sliders for the volume of each application.

 

[g1nt3r]

Firstly, check your volume mixer. See if it's muted there. If it is, it's as simple as clicking the speaker icon at the bottom of the window. Get to this by going to your System Tray (Lower left hand corner) and opening the Context Menu (right clicking) on top of the speaker icon. In the Content Menu is the option "Open Volume Mixer". There will be sliders for the volume of each application.

It's not muted there. As soon as I close division it starts working. Like it will be playing but no sound will be coming out and then I close the division and all of a sudden I can hear it.

 

[Callsign_Gloves]

Ok, try this:
Right click on the speaker in system tray, open the context menu, and select "Playback devices".
Open the "Communications" tab.
There's only one option, "When Windows detects communications activity:" select "Do nothing."

 

[g1nt3r]

Ok, try this:
Right click on the speaker in system tray, open the context menu, and select "Playback devices".
Open the "Communications" tab.
There's only one option, "When Windows detects communications activity:" select "Do nothing."

It's already on "Do Nothing"

 

[Callsign_Gloves]

Where are you launching the game from? Steam or Uplay?

Back in Playback Devices, in the Playback tab, your speakers (I find for most users it's Realtek High Definition Audio) are enabled, and set as the default device? 

Open the context menu on your speakers and select "Properties" and "Advanced" tab. Change the bit rate. Doesn't matter what to, but I would start at 16 bit, 44100Hz, try them and see if any resolve the issue.

 

[g1nt3r]

Where are you launching the game from? Steam or Uplay?

Back in Playback Devices, in the Playback tab, your speakers (I find for most users it's Realtek High Definition Audio) are enabled, and set as the default device? 

Open the context menu on your speakers and select "Properties" and "Advanced" tab. Change the bit rate. Doesn't matter what to, but I would start at 16 bit, 44100Hz, try them and see if any resolve the issue.

Switching it to 16bit 48000Hz on my playback devices fixed it lol, weird.

 

[Callsign_Gloves]

Switching it to 16bit 48000Hz on my playback devices fixed it lol, weird.

Glad to hear, get back to dropping bodies!!!

 

[BROGOD]

I was just about to say it will be due to playback. Had the same problem with Spotify, even had an issue where the music in-game was distorted. Weird stuff.