Player Compensation

[KidGreengene]

Just read on Gamespot that Ubi will be compensating people that were effected by the backpack bug and the player disappearance bug. Seems like they will be giving them 500 PxC and 10 HE materials of each type.

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"I know that we've talked about compensation already, there will be compensation for these two [bugs]," he said. "In a few days, we still need to sort it out, we are going to send to all the people affected by one of these bugs 500 Phoenix Credits and ten of each high-end crafting material.

"It's going to be 10 fabric, 10 electronics, 10 weapon parts, 10 tools, and also 10 Division tech. High-end," he added. "Expect that soon. We'll try to have it this week, but if it's not this week it will be later, but it will happen."

 

[g1nt3r]

I want 500 PxC... I don't think I was affected. How about for taking our dailies away for like 5 days!

 

[shootinxs76]

I just want 240 med wing credits for the bug that I have which won't allow me to finish upgrading the wing.  I was never credited the 500 credits for the Amherst Apartment mission so I am 240 credits short even after doing ever single med wing encounter and mission.  It really sucks as it cheats me out of having an extra talent available as well as the med wing signature skill.  I contacted ubi about it and all they said was that they have no answer at this time but will work on it.  I've been on their official forums and there were several other people with the same issue.  It sucks.

 

[KidGreengene]

Inxs: My guess is you will be compensated in the future if it is effecting enough people

G1nt: My guess is you will not

 

[Xeromaus]

they get booted from game for a month, and get a days worth of pxc grinding....

 

[Oh. daesu]

I want 500 PxC... I don't think I was affected. How about for taking our dailies away for like 5 days!

I heard that they are giving 150 pc for those who log in this weekend.

May not apply to non endgamers

 

[Xeromaus]

I heard that they are giving 150 pc for those who log in this weekend.

May not apply to non endgamers

yeah, so after thursday's reset, make sure you CAN hold 150 pxc until it arrives... having to buy a lot of crappy blueprints to make sure I get em lol.

 

[Blazzen67]

I just want 240 med wing credits for the bug that I have which won't allow me to finish upgrading the wing.  I was never credited the 500 credits for the Amherst Apartment mission so I am 240 credits short even after doing ever single med wing encounter and mission.  It really sucks as it cheats me out of having an extra talent available as well as the med wing signature skill.  I contacted ubi about it and all they said was that they have no answer at this time but will work on it.  I've been on their official forums and there were several other people with the same issue.  It sucks.

have you opened all the safe houses and done all of those side missions for each one? you end up with more than 240 med wing credits extra when you finish everything in the game

 

[shootinxs76]

have you opened all the safe houses and done all of those side missions for each one? you end up with more than 240 med wing credits extra when you finish everything in the game

Yup...I have all safe houses, side missions, and encounters complete.  I have 500 extra security credits,  260 extra Tech wing credits and I'm currently sitting at 760 med wing credits with one thing left to unlock which costs 1000.  I was never credited the 500 for Amherst Apartment mission which would put me right in line with the others at 260 extra med wing credits upon completion.

 

[fewcm]

wow that sux!

 

[KidGreengene]

The only map glitch I am having is the ECHO in one of the south quadrants not registering. The ECHO where the guy with an inhaler is getting burned by a friend of his that turned Sweeper.

 

[Blazzen67]

The only map glitch I am having is the ECHO in one of the south quadrants not registering. The ECHO where the guy with an inhaler is getting burned by a friend of his that turned Sweeper.

i had that same one ..but by time i got all the rest, it gave me the completion on all the echo's for some reason

 

[Blazzen67]

Yup...I have all safe houses, side missions, and encounters complete.  I have 500 extra security credits,  260 extra Tech wing credits and I'm currently sitting at 760 med wing credits with one thing left to unlock which costs 1000.  I was never credited the 500 for Amherst Apartment mission which would put me right in line with the others at 260 extra med wing credits upon completion.

damn, that does suck..dont know what to tell you short of starting another character, i know you dont want to hear that, but if Ubisoft doenst respond to help you. you might have to do that to fix your problem, if that will fix your problem

 

[g1nt3r]

Yup...I have all safe houses, side missions, and encounters complete.  I have 500 extra security credits,  260 extra Tech wing credits and I'm currently sitting at 760 med wing credits with one thing left to unlock which costs 1000.  I was never credited the 500 for Amherst Apartment mission which would put me right in line with the others at 260 extra med wing credits upon completion.

Have you tried playing the mission in someone's instance who hasn't completed the mission yet?

 

[KidGreengene]

Blazzen has a point. Might be a case of the "long way" being much faster than the short cut.

 

[Blazzen67]

Have you tried playing the mission in someone's instance who hasn't completed the mission yet?

good point, didnt even think of that...i guess thats why you are the boss on these here forums lol

 

[shootinxs76]

Have you tried playing the mission in someone's instance who hasn't completed the mission yet?

No but that seems like the most logical attempt I've heard yet.  Now to find someone who still needs to do it.  I suppose I could go to it, set it to normal, and matchmake to get paired with someone doing it for the first time.

 

[shootinxs76]

Here is the email response I got from ubi after an online chat session with someone in support who was zero help to me.




Christopher @Ubisoft Support


Apr 06, 2016 at 11:10 AM EDT




I sincerely apologize for the delayed response. We have been extremely busy as of late and are working to answer all of the support cases that are coming in. Thank you again for reporting this issue. I sincerely apologize for any inconvenience this may have caused you. This issue has been forwarded up to the development team for further review. However, that is all that we can do at this time, as we have no further information. Customer Support does not receive information regarding future game releases or patches. 

If any additional information becomes available, it will be posted to the game's official forum at http://forums.ubi.com and our Support Website (http://support.ubi.com).

 

[g1nt3r]

No but that seems like the most logical attempt I've heard yet.  Now to find someone who still needs to do it.  I suppose I could go to it, set it to normal, and matchmake to get paired with someone doing it for the first time.

I'd give this a shot, probably your best bet. Let us know if it works.

 

[KidGreengene]

This is why players write to you guys demanding you fix the glitches in this game... just sayin'