PC Sapphire Pulse Vega 56

[genedjr]

I read all these wonderful comments about the Sapphire Pulse Vega 56 and when it came on sale for $300 - I picked one up.

Well, it runs like crap (Sapphire ticket submitted).  Even during the benchmark it never reaches 50C so the fans never start.  Yet in stage 4 is drops below 50FPS.  Afterburner shows it's not even keeping standard max clock let alone boost.  During game play is constantly drops below 50FPS - even my old GTX 970 was this good.

IMNSHO - it should just work out of the box.  I know I can go to wattman and screw with settings, but HEY - this is a signature AMD game.

On high settings, at 1920x1200 is should never drop below 60 FPS.  I see videos of this card running 130FPS+ on high and 1080p.

what am I doing wrong?

...gene

 

[genedjr]

UPDATE:

So I went on-line and watched several videos with this card, running on ultra, and producing over 60FPS continuously (over 100FPS mostly).    I even applied a couple of different WattMan profiles to see if that would help - no help.

I get spots of less than 30FPS taking a control point.  Even changing to Medium settings, I get spots that drop toward 50FPS.

I am talking with Sapphire - but they are still asking questions on what I am doing.  I think I will just send this card back to Amazon as I am well within the 30 days return policy.

/sigh - I am a bit of a AMD fanboy, but this is driving me back to my first choice for a GTX 1070ti.

...gene

 

[genedjr]

So I will not be buying anything Sapphire again. 

First the good - they responded to my issue within 24 hours.  Really good.  And follow-ups were equally as fast.  But that is where the good ends.

The bad:

• No trouble shooting assistance.
  
• Constant questions on my build - I gave then DXDiag full listing when I sent the first ticket.
  
• Questions on is it only this game....  More than once.
  
• No GPU BIOS qusetions, or upgrades/changes.
  
• After almost admitting it might be hardware, nothing.
  

I RMA'd to Amazon at week 3.  It's gone.  

Benchmarks with this make/model showed 90FPS+ for 1080P on ultra.  I could not get 60FPS, and was low 40s when things got interesting.  I was only getting 2FPS more on high from the Vega 56 as my GTX 970 in the benchmark.

At $300 its a steal - but the support Sapphire provides, while very quick, sucked.

Lesson learned.

...gene